Spam call was not blocked?

For iPhone users tap here.

Android users: First always make sure that black "top spammers" is enabled in Truecallers block settings. 

Truecaller creates a unique top spam list for each and every user based on which country and region you reside in and selects the absolute top spammers in that list for you.

Calls with a lower spam score or from another region/country that are NOT in your unique top spam list will NOT be blocked. We do the best by warning you in those cases.

Example of low/high spam score:

- Low spam score = 50-300

- High spam score = 1000-20000

If you have experienced this please contact us and share your thoughts.