In order for us to identify the problem, we need the following information to proceed.
- Which carrier are you with and have you ported(migrated) to another carrier recently?
- What is your phone number including country code?
- Do you have "DND" (Do Not Disturb) enabled? If yes, please disable it and try again.
- Around which time/date did you try to activate Truecaller?
Contact us here to share the following information.