If you have initiated a transaction and the money got deducted without it getting credited to the beneficiary, you may raise the issue directly to your bank using 'Raise Dispute' option.
To find the same, Go to 'History' > Click on the particular transaction > Click on 'Raise Dispute'. Note: The bank may take up to 7 working days to get back to you after you raise the dispute with them. You may check the status using the same option later.
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