If you have Huawei device with OS 5, click here.
An alternative solution for Huawei devices with caller id issues, click here
Follow these steps:-
1. Navigate to your phone settings
2. Apps & Notifications
3. Apps
4. Truecaller
5. Battery
6. Launch > Disable Manage automatically - see picture below
For certain Huawei devices, you need to tap 'disable', at the bottom:
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