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Set up Assistant manually on Videotron

Follow the directions below to activate Assistant manually:

  1. Open “Phone” and tap “Menu
  2. Access “Settings
  3. Go to “Call forwarding
  4. Select to forward incoming calls “When busy
  5. Edit or enter the Assistant's phone number: 5595335694
  6. Tap “Update” / “Enable

Go back to the App and try to enable the service again.

*Only available in the U.S.

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