Outgoing call:
1. Navigate to the "Record" tab at the bottom of your screen, and click "Record call"
2. When this button is clicked, you will see a button to start recording. Click the call button to start a call to the recording line.
3. Once the call has started with the recording line, click "add call" and add the user you would like to record.
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4. When the call with the user has started, click "merge calls."
5. Now the recording line and personal call is merged and the recording will start.
Incoming call:
1. When you are in a call with a user, go to the Truecaller app and navigate to the "Record" tab. Click on the "Record call" button.
2. When this button is clicked, you will see a prompt to call the recording line. Click the call button to start a call to the recording line.
3. You can now merge the two calls.
4. Now the recording line and personal call is merged and the recording will start.