We are working on adding new carriers to the activation list
| Carriers that you can activate the Assistant with: | Carriers that you cannot activate the Assistant with: |
| MTN | Telkom |
| Vodacom | CellC |
| Rain |
MTN:
Follow the directions below to manually activate Truecaller Assistant:
- Disable your phone's Wi-Fi connection.
- Open your phone's main dialer, dial one of these two codes, and hit call:
**61*875503599#
**67*875503599#
**62*875503599#
3. Once the call is successfully forwarded you can end the call. You should see this screen:
**If the condition says busy or unanswered, this means it is also successful**
Note: If the message states call forwarding activation was a success then you are done. If it failed redial the activation code.
Didn't work?
You will need to temporarily disable your phone LTE to enable the service.
Android Instructions:
Go to your Android Settings
Go to "Network and Internet"
Go to "Mobile Network"
Turn off "Enhanced 4G LTE Mode"
Vodacom:
Follow the directions below to manually activate Truecaller Assistant:
1. Try manually these codes: *67*[875503599]# OR *004*[875503599]#
2. Check the following-
Ensure your SIM is voice-enabled (not data-only, IoT, or M2M)
For prepaid users, make sure you have available airtime
Dial: *#67# - If you receive "Not allowed" or "Service unavailable", contact Vodacom support and ask them to enable Call Divert/ Call Forwarding on your line.
Temporarily disable Wi-Fi Calling and VoLTE, then retry activation
3. If the issue persists, a SIM swap at a Vodacom store may resolves the problem by resetting network provisioning on the line.