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AI Call Scanner - FAQs

  1. How to Use AI Call Scanner?

  • Make Truecaller Your Main Calling App: Set Truecaller as your calling app,  and the ‘AI Call Scanner’ button will become available.
  • Stay Alert and Use AI Detection: If a call feels odd or you're unsure if the person is real, simply tap "Start AI Detection" to analyze the voice.
  • Quick Pause for Detailed Check: When you use this feature, the call is briefly on hold. This short pause allows Truecaller to carefully analyze the voice without you missing any part of the conversation. It's designed to be smooth and not disrupt your call.
  • See When Analysis is Happening: As soon as you activate AI Detection, you'll notice an "Analyzing…" message. This means the AI is currently checking if the voice on the other end is from a human or computer-generated. This process is quick and aims to give you useful information about the caller’s legitimacy.
  • Immediate Feedback During the Call: Instead of finding out after the call, our AI Voice Detection detects in real-time if the caller is a human or an AI-generated voice. A message will pop up during the call, stating either ‘Human Detected’ or ‘AI Voice Detected’. This immediate information helps you decide on the spot how you want to handle the call.
  1. What kinds of callers can AI Call Scanner detect? 

  • AI Call Scanner can recognize both human voices as well as artificial/computer-generated voices. It can detect various types of synthetic voices created by AI systems or altered/modified voices.
  1. Why didn't AI Call Scanner recognize the caller's voice?
    There are a few potential reasons why AI Call Scanner may not be able to analyze the voice:

  • The voice is a pre-recorded message or voicemail, not a live caller.
  • Poor audio quality or low volume made the voice difficult to analyze.
  • Background noise during the call interfered with the analysis.
  1. Why does Call Scanner allow only 15 attempts?
    The Call Scanner feature limits users to 15 analysis attempts per call to prevent potential misuse. Allowing unlimited attempts could enable bad actors to continuously re-scan and disrupt legitimate calls. The 15 attempt limit strikes a balance between providing utility and preventing abuse of the feature.

  2. I'm getting "We couldn't connect to AI Call Scanner." What could be the issue?

    You can find the solution at the following link: AI Call Scanner Troubleshooting.

  3. What Countries do we have the AI Call Scanner in? 
    We have the AI Call Scanner in the following Countries: USA, Australia, Canada, South Africa, India (only for Beta users).






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