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Group Chat

 
How does group chat work?
  • Only IM (Instant Messaging) capable users can be added to a group chat
  • Only Truecaller users can be invited
  • Users not in contacts can be invited too (Type in the phone number through the search bar)

How do I create a group chat?

1. Open Truecaller

2. Navigate to the messaging tab and tap on "Create group chat"

3. Add participants, give the group a name (Avatar/group photo is optional)

*(Create group MMS/SMS is still available but has been moved and can now be found under the three-dot menu)

GroupChat_1.png  GroupChat_2.png

 

Invitation to group chat

  • It's fully possible to invite a contact directly to join a group chat from a regular ongoing conversation through the three-dot menu (see screenshot below)
  • Users can either join or reject an invitation to join a group chat
  • While in the invited state, the invitee will not be able to see any messages in the group, nor can they access the list of participants unless they join.

GroupChat_3.png

 

Is history stored or backed up? How does it work?

  • History is fetched only when you press the join button on the invitation screen
  • History will contain only messages sent to group between the moment of invitation and joining and nothing from beyond that point
  • History is only available for Groups, not for 1 to 1 conversation
  • You will be informed when everything is fetched from History
  • History will not be fetched for users who are removed from the group before they joined

GroupChat_5.png GroupChat_4.png

 

Group Management

Roles

  • The owner (creator of the group): can invite, promote/demote admin, remove participants, edit group avatar and name
  • Admin: can invite, remove members (not the owner), edit group avatar and name
  • Member: can only post in the group
  • Invitee: can join the group or decline invitation

Add new members or remove them

  • Admin and owner can invite and delete members

Mute notifications

  • No sound, vibration or notification will come from the muted group.

Leave group

  • Anyone can leave the group
  • If the owner leaves - next oldest joiner becomes an admin and the new owner of the group chat

 GroupChat_6.png

Q&A

Why are some of the phone numbers visible in the group chat while others are not?

- Phone numbers that you have stored in your contacts/phonebook will be visible in the group chat and due to privacy reasons, none visible phone numbers will have to be requested for through the contact request function.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

R
Rohit is the author of this solution article.

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