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Spam call detected but wasn't blocked. Why?

It can be due to different reasons:

  1. "Block Top Spammers" wasn't enabled within Truecallers > menu > settings > Block. 

  2. The number is newly marked as spam and therefore not yet put into the official top spam list. 

Feel free to contact our support@truecaller.com and share the spam number so we can investigate further. 

R
Rohit is the author of this solution article.

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