To make sure the Caller ID feature works properly, please check that you meet all the necessary requirements for using this new feature:
* Truecaller iOS v14.0 or newer
* iOS 18.2 or newer
* Active premium subscription
* Enabled all switches in iPhone Settings > Apps > Phone > Call Blocking & Identification
Switches might take some time to fully load.
Disable and Enable Part 5 if calls are not identified.
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For iOS 17 and below
Enable Call Blocking and Identification
Please enable all 4 switches for Truecaller in iPhone Settings > Phone > Call Blocking & Identification
If you’re unable to find the Truecaller settings under Call Blocking & Identification, don’t worry, this happens once in a while.
This is an issue we’ve seen on certain versions of iOS and we’ve reported the same to Apple. In most cases, this issue fixes itself and starts working when you try again in a few hours.
If the issue persists for more than 1 day, please try the following:
Force quit iPhone Settings app
Uninstall Truecaller
Restart your device
Reinstall Truecaller