Why isn't Caller ID working on my iPhone?

Q: What are the requirements for Caller ID to work on iOS?

A:

For iOS 18.2 or newer:

• Truecaller iOS v14.0 or newer

• Active Premium subscription

• Enable all switches in iPhone Settings > Apps > Phone > Call Blocking & Identification

• Note: Switches may take time to load. If calls are not identified, disable and enable part 5 again.

For iOS 17 and below:

• Enable Call Blocking & Identification in iPhone Settings > Phone > Call Blocking & Identification
• Make sure all 4 switches for Truecaller are turned on

Switches might take some time to fully load. 
Disable and Enable Part 5 if calls are not identified.

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For iOS 17 and below

Q: What if I can’t find Truecaller under Call Blocking & Identification?
A: This can happen occasionally on some iOS versions. In many cases, it fixes itself after a few hours.

Q: What should I do if the problem lasts more than a day?
A:

1. Force quit the iPhone Settings app

2. Uninstall Truecaller

3. Restart your device

4. Reinstall Truecaller