1. What is changing in the verified names badge process?
Starting September 2024, we are updating the verified names badge process in India to rely on verification using DigiLocker. Users can initiate verification by matching their phone number with DigiLocker to retrieve the name as per their official record(s). This will ensure the name of a user with a verified badge can be trusted.
2. Is this feature available in all regions?
No, this feature is currently available only in India. But our goal is to provide the same service globally, and we’ll be providing more updates for other regions soon.
3. Is this feature available for all devices?
This feature is being rolled out on Android first. Support for iOS will be added later.
4. What are the requirements for verifying my name?
To get verified, you need:
A registered phone number linked to your DigiLocker.
A Truecaller Premium/ Gold subscription.
5. Do I need to be a Premium user to keep my verified name badge?
Yes, only Premium users have access to this feature. If you stop being Premium, you will lose your verified name badge.
6. Will current verified name badges be affected?
Yes, all current verified name badges will be removed. The only way to get verified going forward will be through the new user-initiated verification flow.
7. What name will be displayed after verification?
The name retrieved from DigiLocker will be displayed. You can choose how the name is ordered (e.g. first name first or last name first).