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I still see ads after purchasing Premium

Android customers: 

  • Open Truecaller > Menu > Tap on "Upgrade Premium" > restart app and try again.
  • Force close Truecaller and try again. Or reboot your device.
  • Note, Debit card is not supported. The money will be reimbursed within 3 work days.

iPhone customers:

  • If you have switched device then try to Restore Premium.
  • If you have re-installed or Premium was suddenly deactivated, try to restore as well. Please, do let us know if this has occurred.
  • Reboot phone or force close app.

If the problem persists, contact us, and we'll make sure to help you on a high priority.

For more information about this, please see Apple's FAQ

R
Rohit is the author of this solution article.

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