Submit a ticket My Tickets
Welcome
Login  Sign up

Full screen caller ID

New Full-Screen Caller ID on Android

What changed?
We’ve rolled out a brand-new full-screen caller ID. Instead of a floating pop-up, you’ll now see who’s calling in a cleaner, full-screen view.

Why the change?
This update is part of compliance with Android 13 guidelines and is meant to offer a smoother, more consistent caller ID experience across devices.


Can I switch back to the classic pop-up caller ID?

  • On Android 12 or below:
    Yes. You can toggle between full-screen and pop-up views by going to:
    Truecaller > Settings > Calls > Caller ID Appearance

  • On Android 13 and above:
    Only the full-screen option is available by default.
    To use the pop-up caller ID again, set your phone’s native dialer as the default calling app, then go back to Truecaller and enable pop-up mode from the Caller ID settings.


Which devices do NOT support full-screen caller ID?

Full-screen caller ID is not supported on certain models, including:

  • Kyocera E6810

  • OUKITEL WP5000

  • TECNO Phantom6-Plus / CX Air / AX8 / K9

  • HUAWEI Y5, P smart, DRA-L21, DRA-LX2, DUA-L22

  • Prestigio PSP7551DUO

  • TP-LINK Neffos C5a

  • CUBOT KING_KONG_3

  • DOOGEE BL12000 PRO

  • Infinix HOT 4 / X5010

  • Oppo A3S (CPH1803)

  • Moto C, E (4) Plus, G7 Plus

  • Redmi Note 3 / Note 8

  • SPARK Plus, CAMON CM, HOT5 Lite, POP 3

These devices will continue using the classic Truecaller caller ID experience.



Tutorial Video:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.