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Live Caller ID is not working - Samsung (Android 13)

If Live Caller ID isn't working properly, follow these steps to ensure Truecaller runs optimally:


Battery Optimization

Option 1 (Detailed):

  • Go to Settings

  • Tap Battery and Device Care

  • Tap Storage > Apps

  • Find and select Truecaller

  • Tap Battery

  • Set to Unrestricted

Option 2 (Short):

  • Go to Settings > Apps

  • Select Truecaller

  • Tap Battery

  • Set to Unrestricted


Display Over Other Apps

  • Go to Settings > Apps > Truecaller

  • Enable Appear on top

Shortcut: Long-press the Truecaller app icon, tap the (i) icon, then enable Appear on top


Adjusting these settings will help restore Live Caller ID functionality. Let us know if you need further help.

                        





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