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Live Caller ID is not working - Xiaomi/Redmi

To ensure Truecaller works properly on your Xiaomi or Redmi device, you’ll need to adjust a couple of key settings:


Battery Optimization

Restrictive battery settings can interfere with Truecaller's background processes. Here’s how to fix it:

  1. Open your phone’s Settings

  2. Go to Battery

  3. Tap on App Battery Saver (or similar)

  4. Search for Truecaller in the list

  5. Set it to No restrictions (or equivalent option)


Display Over Other Apps

This permission is required for Caller ID to show while you're using other apps:

  1. Open your Settings

  2. Search for Privacy Protection

  3. Tap Special Permissions

  4. Select Display over other apps

  5. Find and select Truecaller

  6. Enable Allow display over other apps


Enabling both settings helps Truecaller function smoothly on your device. If you're still facing issues, feel free to reach out, we’re here to help.





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