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Live Caller ID is not working - Huawei

If you have Huawei device with OS 5, click here. 

An alternative solution for Huawei devices with caller id issues, click here

Follow these steps:-

  1. Navigate to your phone settings
  2. Apps & Notifications
  3. Apps
  4. Truecaller
  5. Battery
  6. Launch > Disable Manage automatically - see picture below

Screen_Shot_2018-04-06_at_14.01.20.png 

 

For certain Huawei devices, you need to tap 'disable', at the bottom:

Screen_Shot_2018-05-22_at_15.13.30.png

R
Rohit is the author of this solution article.

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