If Live Caller ID isn’t working on your device, follow these steps to fix it:
1. Battery Optimization Settings
Go to Settings
Tap Battery > Battery Usage
Find Truecaller in the list
Enable both Allow foreground activity and Allow background activity
2. Set Truecaller as Default Caller ID App
Go to Settings > Apps
Tap Default apps
Set Truecaller as your Caller ID & spam app
3. Display Over Other Apps
This permission is required for Caller ID to appear on top of other apps:
Go to Settings > Apps > App Management > Truecaller
Enable Display over other apps
Alternatively:
Long press the Truecaller icon > Tap the (i) icon > Go to Display over other apps and enable it.
These settings ensure Truecaller runs correctly and consistently shows Caller ID in real-time. Let us know if you need more help.