Submit a ticket My Tickets
Welcome
Login  Sign up

Live Caller ID is not working - OnePlus

For Live Caller ID to work, try changing battery optimization settings and set Truecaller as the default Caller ID App on your OnePlus device:


  1. In your phone's Settings, go to Battery > Battery Optimization
  2. Find Truecaller and choose "Don't Optimize


1) Battery


Screenshot_20201201-112136.jpg

 

2) Battery optimization


Screenshot_20201201-111839__01.jpg


3) Truecaller


Screenshot_20201201-111851.jpg


4.) Turn off


Screenshot_20201201-111856__01.jpg


Steps to set Truecaller as default Caller ID and Spam App:


Go to native device settings > Default caller ID & spam app > Truecaller.


Note, this is required for blocking calls too.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.