Live Caller ID is not working - Xiaomi

If you are having problems with the Caller ID window not appearing then try the solutions below:

Solution 1:

Go to your phone settings and tap on Installed apps

Tap on the 3-dot menu (top right) and select Default apps

Tap on Dial. Now make Truecaller your default application

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Solution 2:

Go to your phone settings and look for Permissions, then tap on Autostart

Toggle on Truecaller

View our blog post on how to activate Caller ID on MIUI3 and MIUI6 devices. You can find instructions on how to enable this on older MIUIS below the screenshots.

Alternative solutions:

1. Phone settings
2. Permissions (or Security)
3. Truecaller
4. Allow all permissions.
5. After that, go to additional settings > battery > manage apps battery usage, by default it's "standard" make sure to keep it off.

Battery settings:

1. Go to your phone settings
2. Battery settings
3. Manage background data. Note, this is required for blocking calls as well.

If the problem persists, please contact us and we'll get back to you as soon as possible.