Q: What are “Premium Exclusive Offers”?
Premium Exclusive Offers are a dedicated hub for eligible Truecaller Premium users, featuring curated discounts and offers from third-party providers for useful tools and services. They are available only for personal and non-commercial use.
Q: Are (Premium Exclusive Offers) available worldwide?
No. Premium Exclusive Offers are currently available on Android in selected countries only. Please check the app to see if they are available in your country.
Q: What are the eligibility criteria for (Premium Exclusive Offers)?
Premium Exclusive Offers are available to eligible Premium users with an active subscription to a plan that includes these perks Eligibility varies by offer. Some offers may be available once per plan, once per subscription, or once per lifetime. Please check the offer details in the app for the specific eligibility terms.
Q: How can I redeem a (Premium Exclusive Offer)?
To redeem an offer:
Go to the Premium tab and scroll to Exclusive Offers.
Browse the offers available to you and select the offer you want to redeem.
Review the offer details and copy the promo code, if applicable.
Follow the instructions to redeem the offer. You will be redirected to the partner’s website or app to complete the redemption.
Note: Exclusive Offers are not automatically applied to your account. Each offer must be redeemed individually.
Q: Can I redeem (Premium Exclusive Offers) during my free trial?
Availability during a free trial may vary by offer and market. Please check the offer details in the app to see if the offer is available during your free trial.
Q: Why can I access some (Premium Exclusive Offers) but not others?
Exclusive Offers vary by Premium plan. Depending on your plan, you may have access to certain offers while others may not be available to you.
Q: What happens to my (Premium Exclusive Offers) if I upgrade or downgrade my Premium plan?
Exclusive Offers vary by Premium plan. If you upgrade or downgrade, the offers available to you may change. You may gain access to new offers or lose access to offers available on your previous plan.
Q: What happens to my (Premium Exclusive Offers) if I switch from Android to iOS?
Premium Exclusive Offers are currently available only on Android. If you switch to iOS before redeeming an offer, you will no longer be able to access or redeem it.
If you have already redeemed an offer, you can continue to use the partner benefit according to its terms, but the offer will no longer be visible in the Truecaller app on iOS.
Q:Can I see which (Premium Exclusive Offers) are available on the web?
No. Premium Exclusive Offers are currently visible and accessible only in the app. Open the app to see the offers available to you.
Q: Can “Premium Exclusive Offers” expire?
Yes. Some Exclusive Offers may have an expiry date. Please check the offer details for the applicable expiry date.
If no expiry date is mentioned, the offer is available until further notice.
Q: Why am I unable to redeem a promo?
This may be because you have already redeemed the promo previously. If you have not redeemed it before and are still unable to redeem it, please contact us for assistance.
Q: Can I share “Premium Exclusive Offers” with others?
No. Premium Exclusive Offers are personal to the eligible Premium user and cannot be shared with others
Q: What if I’m already subscribed to a partner’s service?
Some Premium Exclusive Offers are available only to new or first-time users of the partner’s service. If you’re already subscribed, eligibility may vary. Please check with the partner directly to confirm your eligibility.
Q: Can I use Premium Exclusive Offers during my trial?
Availability during a trial may vary by offer and market. Please check the offer details in the app to see if an offer is available during your trial.
Q: Can I share Premium Exclusive Offers with others?
No. Premium Exclusive Offers are personal to the eligible Premium user and cannot be shared with others.
Q: What if I’m already subscribed to a partner’s service?
Eligibility may vary by partner. Some offers are available only to first-time users of the partner’s service. Please check the specific offer details for eligibility requirements.